VIP Mission Hosting Care & Learning Centre

Discover how to manage your hosting and digital services and products.

Frequently Asked Questions

Some quick answers to our customers most asked questions

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Discover how to manage your products and services

Create a Support Ticket

Need technical support? Customers login to create a support ticket.

Contact Our Team

For Sales, Accounts and Technical Support during business hours (AEST)

Frequently Asked Questions

Common questions our customers ask about our products and services.

Just select the hosting plan of your choice on the Hosting page (see top menu) and follow the prompts. You will need to include a domain name you own or would like to purchase. You can pay monthly or annually or even bi-tri-annually. We’ll look after the rest. 

Yes, we can migrate your website free of charge from another hosting company, providing that they’re using cPanel on their servers as well. Please request the migration on order.

Yes you can. VIP Mission offers most of the major SSL certificates available at great prices. If you host with us you can even get an “always free” SSL certificate for your website and email.

Please note that it’s very important for every website to have an SSL certificate installed. Many online services will refuse to do business with you if you don’t have a certificate. Our care team can provide this installation service for you at a low cost.

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Technical Support

Please create a ticket in your account for all technical support assistance.

One More Question?

Just cant seem to find the answer? Contact our team for more assistance.

Need technical support?

Please create a ticket in your account for responsive technical support.

Got a specific question?

If your tried searching for an answer from FAQ’s or Knowledgebase and need more assistance please contact us below.

Contact Sales

Contact our Sales Team for all questions regarding our products and services.

Contact Support

If you are a customer and have a technical or customer support request please login into your account and create a ticket for the right team member to action your request.

Contact Accounts

Customers requiring Billing and Account assistance please login into your account and lodge a ticket for prompt response.

Digital Design & Marketing Sales

For all Digital Design and Marketing sales please contact our sales team on +61-492-809-583 weekdays 9AM to 5PM (AEDT)

We are always here to help